Refund Policy

Hilltop Gem & Mineral No Return Policy

Thank you for choosing Hilltop Gem & Mineral for your unique and exquisite finds. We are dedicated to providing the highest quality gems and minerals and ensuring customer satisfaction. To maintain the integrity of our products, please note our no return policy outlined below:

• All Sales Are Final: Once a purchase is completed, it is considered final. We do not accept returns or offer refunds on any items.

• Exchanges: Exchanges may be considered within 7 days of purchase, but only under extreme circumstances and at our sole discretion. Each request will be evaluated on a case-by-case basis. Please contact our customer service team with any concerns, providing details and documentation as necessary.

• Inspection of Cart: We encourage all customers to thoroughly inspect their cart before purchase to ensure you are ordering only the items you intend to. Our knowledgeable staff is available to assist with any questions or provide additional information about our products.

We appreciate your understanding and support of this policy, which helps us maintain the highest standards for all our valued customers. If you have any questions or concerns, please do not hesitate to reach out to us.